With the help of the call diversion feature on your phone, you can forward or divert incoming calls to a different number. Additionally, you have the option to reroute incoming calls to voicemail. How does that function? When call divert is enabled, the phone only rings at the destinations the call was redirected to; it does not ring at the original number of the incoming call. So how can you stop call forwarding and diversion? Call diverts can be turned off by you, your service provider, USSD, or on the device. Please find the instructions for turning off call divert on your phone below.
WHAT YOU NEED TO KNOW ABOUT CALL FORWARDING AND DIVERTING
Requesting that call forwarding be disabled for your company’s employees from your mobile provider is the best course of action. This is so that the cell carrier, which has authority over this network feature, can prevent users from turning it on.
Users must take manual steps to stop this operation if this option is unavailable since the Android archiver is unable to capture or log calls that have been redirected to another number. In order to notify the user, the Android Archiver agent cannot access the call forwarding settings.
The user must access call settings and make sure that call forwarding is disabled in order to guarantee that Android Archiver will record the calls. Remember that not all gadgets have this feature.
Android differs from manufacturer to manufacturer, therefore depending on the phone you are using, certain stages may be different.
The majority of devices should have the settings shown below:
- Get the Phone app open.
- Select either the 3-dot or 3-line menu button by tapping it.
- Attempt to find “Call Forwarding” or “More settings”
- Select “Call forwarding”
- Select voice calls
- Ensure that all options are deactivated.
CALL DIVERT OR FORWARDING ON MTN
Whether you were aware of it or not, there is a good chance that your phone call has started going to a different number. This is how you came upon this article.
MTN offers a unique service called call forwarding that is available to both post-paid and pre-paid clients. MTN enables users to forward or divert their calls to another number because it is one of the greatest internet service providers. Especially when they are unavailable, on another call, occupied, not returning calls, or otherwise unavailable.
So, if you learn that your call is frequently redirected or diverted. Either you or a third party must initiate call forwarding on your behalf. The latter is riskier because it indicates that someone is listening in on your chat with others.
However, there is a technique to disable or stop such call forwarding on your MTN number, so don’t panic. All you have to do to get going is figure out how to cancel call divert on your MTN.
HOW TO DEACTIVATE CALL FORWARDING ON MTN
As previously stated, you have the option to turn off call forwarding on your MTN line. Since MTN gives you free rein to activate these services, you also have free rein to deactivate them.
You must be certain of the type of call forwarding that was activated before you can disable it on MTN. Does your caller ring another MTN number if you are unavailable or busy? Is it if the call is not returned?
HOW TO CANCEL CALL FORWARDING ON MTN WHEN UNANSWERED
Here are some codes you can use to handle calls that are being sent when you are not answering:
- Call forwarding on MTN can be turned off when no one answers by dialing *#61#.
- By dialing *#61#, you can also find out if your call is being forwarded.
Note: When your call is not answered, MTN will forward it to another number. Simply dial **61* (the number you want to receive your call at) *11#. For instance, to route your calls to 08123456789 when they go unanswered, press **61*08123456789*11#.
This is a quick tutorial on how to cancel call diversion on an MTN phone line without difficulty.
HOW TO TERMINATE MTN CALL FORWARDING WHEN BUSY
When your line is busy or you are on a call, you can also turn off call divert on MTN. For your MTN number, follow these actions to stop call redirects:
- To stop call forwarding on MTN when no one answers, dial *#67#.
- By dialing *#67#, you can also find out if your call is being forwarded.
By dialing **67*(the Number you want your call to divert to)*11# on your phone, you may also enable call forwarding on your MTN number. For example in the case, Press **67*08123456789*11# to redirect your calls to 08123456789 when they go unanswered.
HOW TO STOP MTN CALL FORWARDING WHEN NOT REACHABLE
When they cannot be reached or when there is no network, some people’s calls are rerouted. To turn off call forwarding when you can’t be reached on your MTN number, follow these instructions:
- Call forwarding on MTN can be turned off when no one answers by dialing *#62#.
- You can also use your phone’s *#62# key to see if your call is being forwarded.
Additionally, dial **62*(the Number you want your call to divert to)*11# on your phone to turn on call forwarding for your MTN number. For example, to redirect your calls to 08123456789 when you can’t be reached, press **62*08123456789*11#.
HOW TO CANCEL ALL CALL FORWARDING ON MTN
Do you know what kind of call divert was activated on your MTN line? Simply dial #002# to stop any call forwarding on your MTN line. To find out how your MTN line is doing, dial ##21#.
Additionally, you can turn on call forwarding for all situations, including busy, unanswered, and unreachable, on your MTN line. Simply enter the following on your phone: **21*(the number you want your call to divert to)*11#. For example, to redirect your calls to 08123456789 when you can’t be reached, press **21*08123456789*11#.
On the MTN line, both activating and deactivating call forwarding are simple and cost-free. Knowing the correct code to turn off call forwarding is all you need to do to be ready to go. Even though fees are frequently assessed for this service when the call is directed, it is not expensive. Your airtime will only be debited from the prior MTN line at the standard call rate. Keep in mind that these codes only work on MTN.